Remote Support


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Should you not have Teamviewer on your desktop, please follow the following steps.

 

If in Windows 8 go to your file manager >C drive>program (x86) open the folder of Smart-it 2.0.  Here you will see the Remote assistance or go to Start > All programs > Smart-it 2.0  and open up the Remote support folder.

 

If you are using windows 10, go to the start button and just begin typing remote support, then select Smart IT + remote support

 

This will take you to Teamviewer where a computer ID and password will be displayed,  we would require this in order to log into your computer to assist you, if we are unable to do so telephonic ally.

 

        Teamviewer