Customer Journals

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Customer Journals

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You use customer journals to enter opening balances, make adjustments and receipts.

Go to Customer > Customer Journals

Hover the mouse over the different menu options. If the cursor changes to a hand (Hand_Cursor), then click to go to the subject.

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Quick Add ConversationCompanyEmployeeQuotesWorkshopStock ItemsSupplierLedgerinvoiceFileCustomerextraCustomer optionsContactsConversationsAge analysisFinance ChargesStatementsCustomer detailCustomer journalsReceiptsCustomer add or editCustomer enquiryCustomer linked allocationCustomer lookupCustomer extended lookupCustomer Main Menu

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The following screen will open.

Select BetweenJournal numberBranchSelect BetweenSelect BetweenAudit NumberSearch RowRefreshCustomer_Journal_Lookup

 

Use New Payment Received  only for money that was directly paid into your bank account. For all other customer payments use the Customer Receipt option. You can also do a direct bank payment from Customer > Receipts

 

ReferenceSummary BarImportPrint On PostDelete BatchSaveVATExchange RateCurrencyPrintProjectBranch SelectBatch DescriptionReverseDebit CreditPostDiscount AmountCustomer_Journal2

 

Menu Items

Description

Post

Transferring the entries in the journal into the general ledger accounts.

Save

Save the entries without posting them to the general ledger.

Delete Journal Batch

Delete this batch.

Check for Errors

Check for errors on this form.

Reverse

If this was a previously posted batch then the Reverse button will be highlighted, and the batch, which you want to edit or delete will be opened.

Import

To import the journal via Excel.

Print

To print the journal.

Print On Post

The journal will automatically print when you Post the journal



 

How to do a refund.

E.g. the customer paid a deposit for goods and you want to refund him.

You can refund the client per cheque, EFT, petty cash, etc.

Steps

1 Select the customer

2 Select the account from where the money is coming e.g bank, petty cash or safe.

3 Record the amount in the Debit Column.

 

See also Corrections

See also Customer Receipts