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Customer Management: Adding or Editing a Customer: Contacts & Address Tab

Go to Customer > Contacts & Address tab

 

Overview

The Contacts & Address tab in Smart-IT (SI) allows you to manage customer addresses, contact persons, communication details, and website information.

You can:

Add multiple customer addresses

Assign different address types

Store website details

Save unlimited customer contacts

Record mobile numbers, email addresses, job titles, and other contact information

Send SMS messages or emails directly from the contact list

Control which contacts receive statements, invoices, quotations, and other documents

This tab helps ensure that customer communication and address information remain accurate and up to date.

 

Allow EmailEnquiryStatementDescrition / FunctionEmailMobileCellphoneDelivery AddressSaveEquipmentExtraCustom tabLoyalty tabClassification tabBank TabCredit Control TbConversation TabFinanancial Info TabGeneral TabGreen PlusCustomer_Contacts

 

Add Addresses

Adding Customer Addresses.

1.Click the “Add Address(1) button.

2.Enter the address details, button (2)..

3.Select the Address Type, button (3)

4.Click Save before closing the screen.

 

You can create multiple addresses for the same customer, such as:

Physical Address

Postal Address

Delivery Address

Billing Address

 

Website Address

Enter the customer’s website address in the designated Website field.

 


Columns on the Contacts & Address Tab

You can store an unlimited number of contacts. Available fields include:

 

Mobile Number

Mobile Number

Enter the contact's cellphone number.

Double-click this field to open the SMS form and send a message directly to the customer.

Mandatory Mobile Numbers

To require users to capture at least one contact with a mobile number:

Go to:

Customer Options > New Default/Required

 

Enable the:

Cellphone checkbox

 

 

Email

Email Address

Enter the contact person’s email address in the Email field.

Email Function

Double-click the email field to open the Email screen and send an email directly to the contact.

 

Allow Emails

Allow Emails

The Allow Emails column determines which contacts are allowed to receive:

Statements

Invoices

Quotations

Other customer documents

Enable this option only for contacts who should receive customer correspondence.

 

Additional Columns

Additional Columns

Additional fields available on the Contacts & Address tab include:

Job Description

Job Function

Designation

Department

Notes (if applicable)

 

https://bit.ly/SI_Contacts

Keywords: Contacts,Customer Address,Delivery Address - Customer,Last Purchase,Mandatory Cellphone,SMS