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Customer Management: Adding or Editing a Customer: Contacts & Address Tab
Go to Customer > Contacts & Address tab
Overview
The Contacts & Address tab in Smart-IT (SI) allows you to manage customer addresses, contact persons, communication details, and website information.
You can:
•Add multiple customer addresses
•Assign different address types
•Store website details
•Save unlimited customer contacts
•Record mobile numbers, email addresses, job titles, and other contact information
•Send SMS messages or emails directly from the contact list
•Control which contacts receive statements, invoices, quotations, and other documents
This tab helps ensure that customer communication and address information remain accurate and up to date.

Add Addresses |
Adding Customer Addresses.1.Click the “Add Address” (1) button. 2.Enter the address details, button (2).. 3.Select the Address Type, button (3) 4.Click Save before closing the screen.
You can create multiple addresses for the same customer, such as: •Physical Address •Postal Address •Delivery Address •Billing Address
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Website Address |
Enter the customer’s website address in the designated Website field.
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Columns on the Contacts & Address Tab You can store an unlimited number of contacts. Available fields include:
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Mobile Number |
Mobile NumberEnter the contact's cellphone number. Double-click this field to open the SMS form and send a message directly to the customer. Mandatory Mobile NumbersTo require users to capture at least one contact with a mobile number: Go to: Customer Options > New Default/Required
Enable the: •Cellphone checkbox
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Email AddressEnter the contact person’s email address in the Email field. Email Function Double-click the email field to open the Email screen and send an email directly to the contact.
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Allow Emails |
Allow EmailsThe Allow Emails column determines which contacts are allowed to receive: •Statements •Invoices •Quotations •Other customer documents Enable this option only for contacts who should receive customer correspondence.
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Additional Columns |
Additional ColumnsAdditional fields available on the Contacts & Address tab include: •Job Description •Job Function •Designation •Department •Notes (if applicable) |
